Privacy and Your Information
Hal&Al Meats And Provisions may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by the same halandalmeats.com sign-in account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will notify you.
All orders placed on our website are subject to product availability and will be shipped according to Hal&Al Meats And Provisions' shipping policies. Please refer to our shipping page for more information on our shipping rates and procedures.
Please check all shipping addresses carefully. As we are shipping perishable goods we cannot guarantee the condition of the package if our delivery service has to reroute the cooler. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.
You will receive an email when your order is ready for pick up. Your name and order number must be provided at the time of pick up. Your order must be picked up within 7 days of being notified that your items are ready for pick up. Please do not come to the store to pick up your order until you have received notification that your order is ready.
It is important that you pick up your purchase within the pick-up window provided. If you do not pick up your order within this time period, your purchase will be refunded in the form of a store credit only.
Update regarding COVID-19: Store pickup is once again available, however for the safety of our customers and staff, you must wear a mask during time of pick-up. We reserve the right to refuse entry into our stores and facilities to persons not following COVID-19 safety protocols.
We stand behind our products. If you are not satisfied with your purchase from Hal&Al Meats And Provisions, for any reason at all, we'll replace your purchase or refund your money, whichever you prefer. If at any time you have problems with an order, simply contact Customer Service.
We reserve the right to limit refunds and replacements. We guarantee delivery only to the addresses we are provided; which are confirmed on the order acknowledgement.